Clinic Management System

Challenge
The initial thought is a system to quickly enter and store patient data is all that is needed. But doctors slowly come to realize that they are struggling when it comes to reviewing a patient's historical records even with a computer system.

What Helps
A system that turns patient data review from being a manual task to a computer-assisted task is what would help and our system does just that.

Best Practice
Embrace a system that can help you to diagnose with a complete information rather than just the present symptoms.

Efficient
Imagine capture vital information at a glance so that you can spend more time with patient and focus on diagnosing.

Impactful
We engineered little sophistication necessary to make you far more efficient and productive, and yet with an easy-to-use interface.

We transform the way doctors review patient data 

Most patient past records hardly get proper review in consultation after they are shelved or stored in a computer database. Yet doctors have to rely on complete information to effectively diagnose and treat a patient.

Whether you are still using a paper-based system or currently using a computer system, it is very likely that the above challenge remains. It arises not because of your own limitations but the ones imposed by the system you use.

The computer system you presently use could be fast in retrieving individual past records but you still have to flip through the fragmented past records one by one when you want to review them. And this process is very similar to the one in the paper-based system. It is a very slow and painful process. This explains why reviewing patient past records is rarely a primary task, rendering consultation being carried out without full information. Some doctors are however excited, thinking that they finally have their clinics computerized, but are unaware that their computer systems can't efficiently arm them with information that they need.

As a healthcare professional working in a fast-paced environment, you have every reason to act reliably fast. You need rather quick and complete information at your fingertips to help you make quick and informed clinical decisions. A conventional system with the conventional way of retrieving data will not help you to improve your speed and efficiency. Instead it slows you down. It also does not help if you want to form a mental overview of the patient's medical history right before consultation. 
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If your system can't present patient data in a way easy for you to grab the critical details, it serves nothing more than just a data storage system which is not of much value to you.


Work differently with information at your fingertips

In two unique ways, we empower you by keeping your patients' data not only within your easy reach but also in a form easy for you to process:

• We help you to act at least 10 times faster when it comes to reviewing a patient’s history and searching for a details from a patient’s history
• We also help you to grab within seconds an overview of a patient’s history which is created automatically (this is unlike manually creating a separate summary noting down a patient’s key conditions like what a conventional system allows you to do)

Our structured data presentation maximizes your data viewing speed, data processing speed and data search speed. It optimizes your ability to retain information too.


Maximize efficiency and quality of patient care

The above features are creative design of ours and are fundamentally important to you. They allow you to work more efficiently and focus on tasks that matter the most. The results are you optimize consultation duration, reduce patients’ waiting time, deliver better healthcare, and work with ease when you are supported with easy-to-reach and easy-to-digest comprehensive information. You know that healthcare delivered based on a thorough assessment of patient medical history would be more effective and better. Efficient visualization of patient medical history helps you to achieve that, which enhances your clinical decision and thus patient care.


See for yourself through an interactive demo, and experience a whole different system created to offer an unparalleled efficiency.

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Are these your concerns too?

You could be running or about to open your own clinic and are looking for a computer system to help in your day-to-day clinic operation and management. Or you could be currently using a computer system and are thinking of changing to a more suitable one. 
 
Before you make your next move, can we suggest that you go through the following to see if they reflect your experience?

• You always have to conduct consultations with not much information of patients’ history not because you want to. It is because reviewing a patient’s past records with a conventional system seems to take too much of your effort and limited time, and that pushes you to skip it. 

• A conventional system only allows you click and review one record at a time. If there are 20 records for a patient, you have to repeat this process 20 times. This is not fun. Yet you most probably won’t remember much what you have just reviewed and you may still not able to find what you are looking for if you are trying to search for a detail. This is just 20 records. What if there are 100 or more?

• You jot down a patient’s key conditions on a separate section to serve as a future reminder so that you don’t have to flip through all past records. But you can’t do a cross-reference to the relevant past records for details with a conventional system. The relevant past records may contain important details and you want to be able to track them down for reference efficiently. 

• You are able to enter and store comprehensive patient data with a conventional system but it just doesn't quite organize and present patient data for efficient review. The paper records turn out to be more review-friendly than the computer system you presently use. 

If the above issues worth your concern, you might want to take a closer look at our system as we are probably the only one who care to highlight them and can help you to address them.

About our system

Our system is a comprehensive, modern-looking clinic management software suitable for general and specialist clinics, customizable to suit various medical, dental, veterinary, aesthetic and other healthcare practices. It is function-rich, covering: 

1. Patient demographics and visit history management
2. Appointment management and scheduling
3. Queue management with visual and audio patient calling function (allows users to display their own ads and run videos on TV)
4. Medical notes taking, charting and graphing (supports handwriting)
5. User-customizable and speedy dental chart
6. Paediatric growth charts (auto-generated from user-entered data) 
7. Medicine prescribing and dispensing
8. Billing and payment management (supports package billing setup)
9. ​Medical Certificate and Time Slip 
10. Patient documents and images storage, retrieval and view 
11. Referral and consent letters (all other user-designed forms & templates)
12. Treatment plan, treatment package, and treatment session management and tracking
13. Inventory and supplier management
14. Panel/corporate billing with automated invoice creation (claimable limit, co-payment and panel discount)
15. Pricing based on patient type (normal/panel), billing type and membership
16. Deposit management and tracking
17. Product and service order management and tracking (example lab test order)
18. ​Referral management and tracking
19. Clinic operational and financial reports
20. Demographic, clinical and sales data analytics (tabulated & graphical)
21. Automated SMS and Email reminders (internal reminders available)
22. Doctor commissions calculation and management
23. Patient outstanding, product low-stock, and product expiry alerts
24. Medication label printing 
25. Access anywhere and anytime on any device hosted on private cloud
26. Doctor-nurse and in-clinic instant messaging 
27. Multi-criteria search for patients due for next clinical visit or follow-up
28. Control of patient data sharing among doctors (group practice)
29. Integration/interface with medical equipment
30. Scheduled and reliable automatic database backup
31. Customizable to suit your unique practice

• With our system, you need no additional and separate systems to run your business, and therefore save costs and avoid hassles.
• Our system is well-integrated -- data entered on one module is reflected on the other. This scraps redundant work which helps you save time, work less and more reliably while improving productivity.

• Our system is developed in close collaboration with experienced healthcare professionals who not only understand exactly what you need but have the exceptional ideas for best practices.

• No one wants to use a system that is complicated and takes a long time to learn to operate. We designed our system with that criterion in mind. We are confident that you can learn and operate our system on the same day.

We are unable to detail every part of our system on our website but we have pretty much what you need. We do customize if you require unique features for your practice. Contact us for an interactive demo session.

The user experience our system offers

• You are equipped with an informative, automatically created overview of patient history displaying extracted key information -- literally all you need to know about a patient's medical history at your fingertips
• You raise your efficiency or speed in patient data viewing and search by at least 10 folds -- the ability to instantly capture and articulate vital medical history during consultation impresses your patients
• You operate an easy-to-learn and easy-to-use system with intuitive graphical user interface -- a design that enables you to navigate for information and get the job done fast, which means more time for patient care
• You can have a peace of mind using a reliable system which has matured over years of deployment -- it is going to serve you well for many years to come
• You have all features needed to effectively manage your clinic including accounting and analytics functions
• You are supported with great and responsive technical support
• You benefit from a cost-effective system with unparalleled features

* Dental software with a sleek dental chart

Clinic management system -- the electronic clinic assistant

Healthcare computer system, commonly known as clinic management system, is created to computerize manual operations in clinics. The primary purpose is to digitize patient records so as to make data retrieval easy and efficient. Being in the digital form, patient data can be conveniently shared and accessed by multiple simultaneous users at different locations, resulting in smoother clinical operations and collaboration between doctors and nurses. It also means that patient data can be easily backed up, and be protected for privacy and from tampering through access control. In addition, clinical tasks involving patient and panel billings, inventory management and accounting are all made easy, and in some manner automated. The time saved as a result of increased efficiency can be channeled to building a better relationship with the patients and attending to their needs more personally by both doctors and nurses. Essentially, everyone in the clinic benefits from the system -- doctor, nurse, clerk, administrator and the clinic owner -- which makes their lives easy and prevents unnecessary human errors in their daily activities. On top of all that, going green by going paperless or reducing the use of paper with the adoption of computer system is commendable. 


Is handwriting feature your choice?

The handwriting feature allows doctors to write on a tablet computer and save their handwritten medical records as digital images. 

Some doctors choose to write on a tablet computer because they think that they can work faster that way or due to certain reasons. But there are disadvantages that come with this choice: normally only the authors recognize their own handwritings, the handwritten notes can be easily tampered by someone else, the digital images are taking up more computer memory space causing longer time to back up and larger backup file, the digital images take longer time to load and may slow down data retrieval over time, and an additional costly investment is needed to get and maintain the tablet computer. 

When given the options, some doctors choose to write on a tablet computer due to habitual preference. However, they should realize that handwritten past records are not the best data format when it comes to data review. Once they choose to write on a tablet computer, they are basically going back to the paper-based system. The only difference is they have the electronic copies of their handwritten notes instead of the hard copies. With electronic copies of handwritten notes, they only benefit from the ease in data retrieval, and that doesn't mean that they can read and process data in a more efficient manner. Efficient data retrieval and efficient data review are two different things. 

Some doctors choose to write on a tablet computer as they are less comfortable with typing. As they are not comfortable at handling mouse and keyboard, a dozen of typing-related issues seem to arise including the one -- spending more time with the computer than interacting and maintaining an eye contact with the patients. However, they should be aware that this challenge can be overcome with practice. If they really want to better harness the power of computer, they should be willing to adapt. The main disadvantages of handwritten notes are they pose challenge to efficient review of patient records and render the powerful search capability of computer untappable simply because they are not electronically readable.

Our system is, however, flexible enough to allow doctors to record their notes both through typing and writing on a tablet computer. It is up to the preference of the doctors to decide which note recording method suits their practice best. Despite the handwriting option, we still encourage doctors to practice typing so that they can make the transition gradually. With our system, the entire consultation note doesn't necessarily have to be typed. Doctors can create their own menus and some of the notes can be entered by simply selecting from the menus. The handwriting feature should only be used when there is a need to mark up or annotate existing medical images (dental charts) or freehand sketches are needed to create records that can’t be easily described using words.

We believe that doctors who type will better benefit from the original purposes of using a computer system. They should, at the same time, get a system with the right design and features, without which they are back to square one. 



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A glimpse of the future of healthcare narrated by Microsoft